Clinic Policies

• 24 Hours notice by phone or email is required to reschedule or cancel your appointment. Please DO NOT reply to text messages as these cannot be received. Failure to do so will result in deduction of that treatment from your pre-paid course, or cancellation fee.
  
• All Laser and Skin Courses booked upfront are Non - Refundable
• On booking treatments- The client will be asked to give Credit/Debit card details. If the client does not have any card details they must  drop a deposit for the treatment into the clinic 48hrs prior to  their  treatment  or their treatment will be cancelled.
• If a client does not show up for a free consultation and they wish to re-book they must give Credit/Debit card details. If they fail to show up again there will be a fee of €50  taken from their card. If the client does not wish to give card details, as they have already had a no show their appointment will not be made.
• Any client that wishes to book a consultation and a treatment on the same day must give Credit/Debit card details. If they do not have card details a deposit must be dropped into the clinic at least 48hrs prior to their appointment or the appointment will be cancelled.
• Any no show fees or cancellation fees will be taken from your debit/credit card and you will recieve a notification via email.
• Single payment, Laser or Skin Treatment bookings require Credit/Debit Card details to secure booking. Failure to attend for your treatment will result in a €50.00 charge to your card.
• Laser and Skin Courses booked are not transferrable to other areas or to other clients
• Laser and Skin Courses booked must be completed for area booked
• Laser Treatment areas that are not prepared unfortunately will not be treated
• We have a 21 day exchange policy on products - The product must not be open or tampered with in any way to recieve  your full refund.
• Post Laser Course prices are priced at a reduced rate.
• All payment plan options must be paid in part as agreed on consultation day.
• Discounted course prices must be paid on day of consultation.
• Deposits paid on treatments are none refundable but may be used for other treatments.
• Loyalty points are non transferrable and can only be redeemed by client who accumulated points.
• All Gift Vouchers purchased at The Laser and Skin Clinic are Non Refundable and valid for 12 Months Only.